Frequently Asked Questions?

All 16-17 Saver holder benefits Buying Online Digital 16-17 Saver Eligibility Refunds & Replacements Renewals Validity Visiting from outside of Great Britain?

What is a download code?

The download code allows you to add a purchased digital Railcard to the Railcard app on your device. It is found within the email confirmation you would have received after we have approved your Railcard application.

Please note that the Railcard app is available to download from the Apple Store and the Google Play store.

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