Frequently Asked Questions?

All 16-17 Saver holder benefits Buying Online Digital 16-17 Saver Eligibility Refunds & Replacements Renewals Validity Visiting from outside of Great Britain?

Can I travel on discounted tickets if my 16-17 Saver expires before I complete my journey?

No. You will not be able to travel with your discounted tickets if your 16-17 Saver has expired. Discounted tickets are only valid if you are using them with a valid Railcard. You will need to renew your 16-17 Saver before you begin and complete your journey.

To renew, please click’ Renew my 16-17 Saver’ on the website homepage to log in to your account. Once logged in, click 'Renew card' and follow the instruction on the screen to complete your purchase.

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